Business Development Manager

The Role:

• As the Account Manager, your objective is to improve product adoption, customer retention and overall customer satisfaction

• Duties to include:

• Meet regularly and visit all clients in person periodically;

• Maintain client’s enthusiasm by showcasing new capabilities

• Client reviews and strategic planning

• Identify improvements that can be made to achieve customer success

Sales;

• Selling services

• Selling modules

• Events Lead;

• User Group for clients x 1 a year

• Webinar for clients x1 per month

• Workshops (round table style)

The Company:

• 2017 SaaS start up in the AEC sector, founded on the back of a successful exit by the Founders

• Seed funded already by leading industry VCs

• Opportunity to join at an early stage with a view to growing into a more senior role in the business

• Already serving 56 customers with over 6,000 users

• Currently expanding into the US market, already landing 2 enterprise US customers

The Ideal Candidate:

• 3 years’ experience working as an Account Manager in SaaS start up environment

• Experience of managing a client book of 50+ with upsell and cross sell responsibility

• Experience in the AEC or software industry would be advantageous

• Ability to present to multiple stakeholders in a group setting such as F2F, Webinars and Workshops.

• Must be able to travel to meet with UK clients on premise

• Excellent written and verbal communication skills

• A likeable and positive personality

• A self-starter that can work well independently or as part of a team

What You’ll Get:

• Salary of up to £45,000, plus uncapped OTE

• 23 days holiday, increased by 1 day after each year of service

Job code: 47197