Client Services Manager

The Role:

  • CSM role managing clients in the US

  • You will manage around 15-20 accounts and the book of business will be around $750k-$2m in size

  • Typical renewals can be from $30k-$200k in size. Your renewal goal will be around 84%

  • You should be based from New York or Atlanta for this role

  • You will run the QBRs with clients

The Company:

  • SaaS start up in the eCommerce space that are a market leader

  • They have had almost $20m funding in total and are already close to being profitable

  • The US is the fastest growing part of the business so there is chance to grow your career here

  • The CEO and Chairman have exited multiple businesses and have a proven track record of doing it successfully

The Ideal Candidate:

  • You should have SaaS experience as a CSM

  • You should have experience with data and analysis

  • Ideally know digital marketing really well

  • Ideally you will come from the ecommerce space

What You’ll Get:

  • Basic Salary: $80,000-$90,000 with a 20% OTE

  • Healthcare, 401k, self development budget

Process:

  • Click apply to learn more

  • After a call with the hiring manager and some other team members there will be a quick cognitive test

  • Then you will be at the offer stage

Job code: 15147

Job Type Permanent
Salary Basic Salary: $80,000-$90,000 with a 20% OTE
Reference 15147

The Role:

  • CSM role managing clients in the US

  • You will manage around 15-20 accounts and the book of business will be around $750k-$2m in size

  • Typical renewals can be from $30k-$200k in size. Your renewal goal will be around 84%

  • You should be based from New York or Atlanta for this role

  • You will run the QBRs with clients

The Company:

  • SaaS start up in the eCommerce space that are a market leader

  • They have had almost $20m funding in total and are already close to being profitable

  • The US is the fastest growing part of the business so there is chance to grow your career here

  • The CEO and Chairman have exited multiple businesses and have a proven track record of doing it successfully

The Ideal Candidate:

  • You should have SaaS experience as a CSM

  • You should have experience with data and analysis

  • Ideally know digital marketing really well

  • Ideally you will come from the ecommerce space

What You’ll Get:

  • Basic Salary: $80,000-$90,000 with a 20% OTE

  • Healthcare, 401k, self development budget

Process:

  • Click apply to learn more

  • After a call with the hiring manager and some other team members there will be a quick cognitive test

  • Then you will be at the offer stage

Job code: 15147