Risk Management Specialist

The Role:

  • Onboarding and managing clients and their fraud and risk solutions end-to-end - you are responsible so that customers get the most out of the solution and never feel left alone

  • Communicating with our customers to understand their needs and challenges and help them with their product, fraud, and risk problems

  • Analyze data, brainstorm, and design new solutions that help to solve the customers' challenges

  • Consult & train customers on best practices and how to use the platform

  • Develop internal processes and documentation to improve your and the customer's workflow constantly

  • Closely working with the product and engineering team to improve platform and products

  • Be curious and open-minded - learn as much about the space as possible and come up with creative solutions to their problems


The Company:

  • Pre-IPO Start-up , already valued at $20 Million

  • Founding team has over 30+ years of combined experience within Fraud, having worked for companies like Google and PayPal

  • Founding team have previous experience growing a and selling a Fraud Detection software company

  • Received strong funding from a leading investor

  • Low code, plug and play automated solution which will save their customers valuable time and manpower

  • Solution based on AI and Machine learning, hiring only real experts that share their vision

  • Opportunity to grow a team around you in the future

  • Equity available for all employees.


Requirements:

  • 2+ years of experience in a consultative, technology-related role working with customers (solution architect, solution specialist, customer-facing data scientist, fraud/risk consultant, and product-related roles)

  • Strong communication skills in English - ability to present and explain complicated topics to customers and colleagues

  • A customer-first mentality and the mindset to do what is needed to make a customer engagement successful long-term

  • Knowledge in solving fraud, KYC, and/or AML, transaction fraud problems is a plus

  • The joy of solving problems and the ability to find, present and discuss different solutions quickly

  • An analytical mindset and the ability to analyze (or quickly learn) data with different products (Tableau, Superset, etc); Elementary SQL knowledge, and ideally basic knowledge of at least one scripting language are highly desirable

  • Ability to work and navigate your way within a fast-growing startup environment

  • Though we offer a flexible working environment and a remote-first mentality, this role requires to be mainly available during US hours

  • Though this is a remote position, since you will be working with our customers in the US, we need your core availability to be central time


What You’ll get:

  • $50,000 - $90,000

  • Equity – 0.1-0.2%

  • Bonus, Pension (401k Plan)Health Insurance.

Location New York
Job Type Permanent
Salary $50,000 - $90,000
Reference 445566

The Role:

  • Onboarding and managing clients and their fraud and risk solutions end-to-end - you are responsible so that customers get the most out of the solution and never feel left alone

  • Communicating with our customers to understand their needs and challenges and help them with their product, fraud, and risk problems

  • Analyze data, brainstorm, and design new solutions that help to solve the customers' challenges

  • Consult & train customers on best practices and how to use the platform

  • Develop internal processes and documentation to improve your and the customer's workflow constantly

  • Closely working with the product and engineering team to improve platform and products

  • Be curious and open-minded - learn as much about the space as possible and come up with creative solutions to their problems


The Company:

  • Pre-IPO Start-up , already valued at $20 Million

  • Founding team has over 30+ years of combined experience within Fraud, having worked for companies like Google and PayPal

  • Founding team have previous experience growing a and selling a Fraud Detection software company

  • Received strong funding from a leading investor

  • Low code, plug and play automated solution which will save their customers valuable time and manpower

  • Solution based on AI and Machine learning, hiring only real experts that share their vision

  • Opportunity to grow a team around you in the future

  • Equity available for all employees.


Requirements:

  • 2+ years of experience in a consultative, technology-related role working with customers (solution architect, solution specialist, customer-facing data scientist, fraud/risk consultant, and product-related roles)

  • Strong communication skills in English - ability to present and explain complicated topics to customers and colleagues

  • A customer-first mentality and the mindset to do what is needed to make a customer engagement successful long-term

  • Knowledge in solving fraud, KYC, and/or AML, transaction fraud problems is a plus

  • The joy of solving problems and the ability to find, present and discuss different solutions quickly

  • An analytical mindset and the ability to analyze (or quickly learn) data with different products (Tableau, Superset, etc); Elementary SQL knowledge, and ideally basic knowledge of at least one scripting language are highly desirable

  • Ability to work and navigate your way within a fast-growing startup environment

  • Though we offer a flexible working environment and a remote-first mentality, this role requires to be mainly available during US hours

  • Though this is a remote position, since you will be working with our customers in the US, we need your core availability to be central time


What You’ll get:

  • $50,000 - $90,000

  • Equity – 0.1-0.2%

  • Bonus, Pension (401k Plan)Health Insurance.