Technical Account Manager

The Role:

  • 1st Technical Account Manager in the company

  • This role is a mix of pre-sales and customer success

  • As the business continues to grow, you have will have the opportunity to go into a pure Sales Engineering role or a pure Customer Success role or even try something else in the business

  • Get involved in the top funnel of opportunities, understand customer requirements, respond to prospects and clients, conduct presentations

  • Help shape the end-to-end customer success, coach clients on the solution, answer any technical questions, train and on-board customers on the platform

  • Work closely with sales and delivery teams

  • The role is remotely based from anywhere in the UK. You'll be expected in the London HQ 2-3 days per quarter.

The Company:

  • London based FinTech Start-up who just closed their Series A

  • They have been trading for two years and have acquired 60 customers in that time

  • Their customers are across the globe including  APAC, UK, Europe, they are already targeting North America too

  • 7-figure ARR revenues

  • They broke even in June 2021

  • Aggressive growth plans, looking to build out every team in the company and grow from 18 people to 30 by the end of this year

The Ideal Candidate:

  •  3 - 7 years in a customer facing role in a SaaS Series A or B company

  • Good technical understanding of technology & experience dealing with technical questions from customer

  • Degree in economics or accounting, CFA or ACA qualifications would be a big advantage

What You’ll Get:

  • £40,000 - £60,000 base + 20% bonus on top

  • The opportunity to work for an early-stage FinTech start-up led by industry experts

Job code: 14711

 

Location London
Job Type Permanent
Salary £40,000 - £60,000 base + 20% bonus on top
Reference 14711

The Role:

  • 1st Technical Account Manager in the company

  • This role is a mix of pre-sales and customer success

  • As the business continues to grow, you have will have the opportunity to go into a pure Sales Engineering role or a pure Customer Success role or even try something else in the business

  • Get involved in the top funnel of opportunities, understand customer requirements, respond to prospects and clients, conduct presentations

  • Help shape the end-to-end customer success, coach clients on the solution, answer any technical questions, train and on-board customers on the platform

  • Work closely with sales and delivery teams

  • The role is remotely based from anywhere in the UK. You'll be expected in the London HQ 2-3 days per quarter.

The Company:

  • London based FinTech Start-up who just closed their Series A

  • They have been trading for two years and have acquired 60 customers in that time

  • Their customers are across the globe including  APAC, UK, Europe, they are already targeting North America too

  • 7-figure ARR revenues

  • They broke even in June 2021

  • Aggressive growth plans, looking to build out every team in the company and grow from 18 people to 30 by the end of this year

The Ideal Candidate:

  •  3 - 7 years in a customer facing role in a SaaS Series A or B company

  • Good technical understanding of technology & experience dealing with technical questions from customer

  • Degree in economics or accounting, CFA or ACA qualifications would be a big advantage

What You’ll Get:

  • £40,000 - £60,000 base + 20% bonus on top

  • The opportunity to work for an early-stage FinTech start-up led by industry experts

Job code: 14711